GetHuman-judyge's customer service issue with Instagram from July 2018
8 views | 6316 similar | 0 following
Help with my Instagram issue
GetHuman-judyge's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-judyge will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-judyge can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Instagram has better answers for you: Instagram Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-judyge's own words
My daughter has deleted all her direct messages with someone and I’d like to retrieve them as I suspect there is inappropriate content in the messages.**My daughter’s account is *iloveminyoongi* and the other account is yyonnggiii
I suspect @yyonnggiii is posing as an ** year old girl and writing inappropriate content to my daughter. I need the deleted messages retrieved so as I have evidence to present to the police.
Retrieve all the messages sent and received. Please contact me on email if you would like my phone number if you need to speak to me.
I’ve tried contacting the police. The police require the transcript of direct messages between @yyonnggiii and my daughter @*iloveminyoongi* before they can take the matter further. *Thank you so much for your assistance in this matter
I have an issue with Instagram too
How GetHuman-judyge fixed the problem
We are waiting for GetHuman-judyge to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.