My account was hacked and my username and password were changed. **I’ve tried everythin...

GetHuman-bialaure's customer service issue with Instagram from July 2018

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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-bialaure's own words
My account was hacked and my username and password were changed. **I’ve tried everything instagram has told me to do, even sent in a picture with a code and never heard back. **People started to report the account and it is now disabled. **I need all of my pictures back. Please help. **My original username was bialaurel. The hacker ( with an .ru email address) changed it to Merlin*******colby**This occurred on June **th, **** at *:** am. PST.
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Instagram

Customer service issue
Reported by GetHuman-bialaure
Jul 2nd, 2018 - 10 mons ago
I have an issue with Instagram too
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Seen by 3 customers so far
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Timeline
GetHuman-bialaure started working on this issue
Jul 2nd, 2018 5:03pm