I added a businesses account to facebook, and it somehow unlinked my personal instagram...
GetHuman-abbeylin's customer service issue with Instagram from June 2018
Help with my Instagram issue
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GetHuman-abbeylin's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-abbeylin will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-abbeylin can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Instagram has better answers for you: Instagram Help Center
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Before contacting them, items GetHuman-abbeylin may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-abbeylin's own words
I added a businesses account to facebook, and it somehow unlinked my personal instagram account from my facebook, and from my email. When I try to reset the password, it using my email, it sends a reset for the wrong account. When I try to log in using my username (abbeylindberg) it logs me in to a different account. When I use the username abbeylindberg to try and reset the password, it shows the correct account, but then I never get a reset email.
GetHuman-abbeylin did not yet indicate what Instagram should do to make this right.
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