I created a business profile attached to my personal profile. When I try to add a new a...

GetHuman828346's customer service issue with Instagram from June 2018

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Help with my Instagram issue
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The issue in GetHuman828346's own words
I created a business profile attached to my personal profile. When I try to add a new account so I can switch between my personal and business account I get a message saying I've violated some of instagrams terms. I follow the links to remedy it and it asks me to attach a document to prove the existence of my business, but when I tap the button to attach a file nothing happens. I need help getting my business account in Compliance so I can start using it.
GetHuman828346 did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman828346
Jun 28th, 2018 - a yr ago
I have an issue with Instagram too
Fixed
Seen by 6 customers so far
Similar issue to 4595 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman828346 started working on this issue
Jun 28th, 2018 4:27am
GetHuman828346 indicated the issue is not fixed yet.
Jul 1st, 2018 5:40am