I want to create a new Instagram account. I had one a long time ago and don’t remember...

GetHuman-jefffisc's customer service issue with Instagram from June 2018

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1 following
Help with my Instagram issue
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GetHuman-jefffisc's next move: go to the Instagram help center.
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The issue in GetHuman-jefffisc's own words
I want to create a new Instagram account. I had one a long time ago and don’t remember if I deactivated it. I’ve tried to recover it but it says it’s not active. When I try to create an account under my email it say my email has been taken.
GetHuman-jefffisc did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-jefffisc
Jun 24th, 2018 - 4 mons ago
I have an issue with Instagram too
Not resolved
Seen by 8 customers so far
Similar issue to 4292 others
1 customer following this
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-jefffisc started working on this issue
Jun 24th 5:10pm