I have two Instagram accounts set up under the same email and phone number. However, I...

GetHuman795065's customer service issue with Instagram from June 2018

Help with my Instagram issue
The issue in GetHuman795065's own words
I have two Instagram accounts set up under the same email and phone number. However, I want to delete one of them but it is not letting me. It says the password is not valid when trying to log onto the account I want to delete but I can't seem to change the password. The password should be the same for both since it's under the same email and phone number. How do I fix it?
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Instagram

Customer service issue
Reported by GetHuman795065
Jun 18th, 2018 - 5 mons ago
I have an issue with Instagram too
Fixed
Seen by 17 customers so far
Similar issue to 3827 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman795065 started working on this issue
Jun 18th 12:06pm
GetHuman795065 indicated the issue is not fixed yet.
Jun 18th 1:11pm
GetHuman795065 indicated the issue is not fixed yet.
Jun 19th 1:49pm
GetHuman795065 indicated the issue is not fixed yet.
Jun 21st 1:34pm
GetHuman795065 indicated the issue is not fixed yet.
Jun 21st 3:47pm