I have been contacting Instagram for weeks now as I still do not have a poll button nor...

GetHuman-kerynns's customer service issue with Instagram from June 2018

Help with my Instagram issue
The issue in GetHuman-kerynns's own words
I have been contacting Instagram for weeks now as I still do not have a poll button nor an emoji slider. For some reason my account has not gotten the roll out, yet I did get the GIF button. This has been very frustrating as I have reported this multiple times per day for weeks in hope that someone would return my request for the buttons or tell me what is going on. I have fully updated everything, have tried restarting phone, even trying turning off internet to see if it would come up and still nothing. This has gone on too long.
GetHuman-kerynns did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-kerynns
Jun 13th, 2018 - 9 mons ago
I have an issue with Instagram too
Fixed
Seen by 4 customers so far
Similar issue to 3499 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-kerynns started working on this issue
Jun 13th, 2018 6:13pm
GetHuman-kerynns indicated the issue is not fixed yet.
Jun 13th, 2018 11:20pm