I am trying to access a business instagram as i have just been hired to sort out the so...

GetHuman771639's customer service issue with Instagram from June 2018

Help with my Instagram issue
The issue in GetHuman771639's own words
I am trying to access a business instagram as i have just been hired to sort out the social media platforms however the instagram account was assigned to someone who has left the company called sophie and not a company email the operations manager has subsuquently deleted her email account so i now can't reset the password as the password reset email goes to an address that no longer exists. **The account is Redbox Mobile.**Can you either give me the password or delete the account and i will set up a new account from scratch.
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Instagram

Customer service issue
Reported by GetHuman771639
Jun 11th, 2018 - 9 mons ago
I have an issue with Instagram too
Fixed
Seen by 7 customers so far
Similar issue to 297 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman771639 started working on this issue
Jun 11th, 2018 2:54pm
GetHuman771639 indicated the issue is not fixed yet.
Jun 11th, 2018 4:02pm
GetHuman771639 indicated the issue is not fixed yet.
Jun 12th, 2018 4:07pm