My instagram account has been hacked. Things were posted on it and now Instagram has su...

GetHuman770447's customer service issue with Instagram from June 2018

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408 similar
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2 following
Help with my Instagram issue
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Before contacting them, items GetHuman770447 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
GetHuman770447's next move: try the Instagram help center again.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman770447 will want to follow the link below to head to their help center. We will check on GetHuman770447 later to make sure it's all set or try to help escalate.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman770447's own words
My instagram account has been hacked. Things were posted on it and now Instagram has suspended the account due to suspicions activity yet when I try to fix the issue, the email they have on file is not my email either so I can not get the code to reset the password.
GetHuman770447 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman770447 fixed the problem
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Instagram

Customer service issue
Reported by GetHuman770447
Jun 11th, 2018 - 3 mons ago
I have an issue with Instagram too
Not resolved
Seen by 59 customers so far
Similar issue to 408 others
2 customers following this
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Timeline
GetHuman770447 started working on this issue
Jun 11th 2:31am