I have been locked out of my account due to suspicious “phishing” the email my account...

GetHuman757869's customer service issue with Instagram from June 2018

Help with my Instagram issue
The issue in GetHuman757869's own words
I have been locked out of my account due to suspicious “phishing” the email my account is registered to I know longer use so I’m unable to get the security pin it is prompting me to get?!**I have tried to get back into my old email address but no longer have the password available! **My current email is the one below***J*****@***.com**My username is Jenniferanner and need this looked into URGENTLY as I am not making up a new profile!!!!
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Customer service issue
Reported by GetHuman757869
Jun 6th, 2018 - a yr ago
I have an issue with Instagram too
Seen by 13 customers so far
Similar issue to 357 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman757869 started working on this issue
Jun 6th, 2018 9:58pm
GetHuman757869 indicated the issue is not fixed yet.
Jun 6th, 2018 10:59pm