Hi. For nearly * weeks I have been sending screenshots*photos in direct messages to man...

GetHuman-kaelawh's customer service issue with Instagram from June 2018

653 similar
0 following
Help with my Instagram issue
GetHuman-kaelawh's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kaelawh will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kaelawh can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-kaelawh's own words
Hi. For nearly * weeks I have been sending screenshots*photos in direct messages to many of my friends, after awhile it's fine but then the photos I sent appear at the start of the conversations I have. I try to delete them, but it says something like "Error Occurred". When I send a message to someone, the message will appear if you scroll up past the messages, I don't know if this is a glitch or not but I've logged out of my Instagram account and the photos still show. Please help me.
GetHuman-kaelawh did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-kaelawh fixed the problem
We are waiting for GetHuman-kaelawh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kaelawh fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-kaelawh
Jun 6th, 2018 - a yr ago
I have an issue with Instagram too
Seen by 2 customers so far
Similar issue to 653 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-kaelawh started working on this issue
Jun 6th, 2018 5:13am
GetHuman-kaelawh shared this issue with others over email
Jun 6th, 2018 5:14am
GetHuman-kaelawh confirmed the issue is fixed. Hooray!
Jun 6th, 2018 5:15am