One of my accounts doesn't have access to special stickers like polls, gifs, sliders, e...

GetHuman-jazeyen's customer service issue with Instagram from June 2018

Help with my Instagram issue
One of my accounts doesn't have access to special stickers like polls, gifs, sliders, etc. **At first I thought it was a on phone issue but they work perfectly fine on an alternate account. The problem is directly linked to one of my accounts, no matter how many times I reinstall the app or check for updates nothing helps. **It's directly linked to my personal account as my other accounts have the capability to use them.
I trust that Instagram will make this right and come up with a resolution that is fair.
Help with my Instagram issue
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Instagram

Customer service issue
Reported by GetHuman-jazeyen
Jun 2nd, 2018 - 19d ago
I have an issue with Instagram too
Fixed
Seen by 24 customers so far
Similar issue to 330 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-jazeyen started working on this issue
Jun 2nd 7:51am
GetHuman-jazeyen indicated the issue is not fixed yet.
Jun 2nd 7:53am