Dear support team,**We are an international publishing group "OmniScriptum Publishing...

GetHuman-ikonsta's customer service issue with Instagram from May 2018

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The issue in GetHuman-ikonsta's own words
Dear support team,**We are an international publishing group "OmniScriptum Publishing" and want to make Instagram Business account - I know the instructions but the problem is - we have already old OmniScriptum account which we do not have access to anymore (https:**www.instagram.com*explore*locations************omniscriptum*). Maybe it was created several years back, but never got used. I wanted to make new account, but as the name is the same, it is not possible. Maybe it is possible to delete this account or please tell me the username or email, then I can try to find out the password from our internal system.**If it is possible to delete it, we will create new one and connect it with our official Facebook account - https:**www.facebook.com*OmniScriptum***If I need to provide you with some additional information, please let me know.
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Instagram

Customer service issue
Reported by GetHuman-ikonsta
May 30th, 2018 - 2y ago
I have an issue with Instagram too
Fixed
Seen by 9 customers so far
Similar issue to 149 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-ikonsta started working on this issue
May 30th, 2018 12:45pm
GetHuman-ikonsta indicated the issue is not fixed yet.
May 30th, 2018 1:46pm
GetHuman-ikonsta indicated the issue is not fixed yet.
Jun 1st, 2018 7:23am
GetHuman-ikonsta indicated the issue is not fixed yet.
Jun 11th, 2018 12:54pm
GetHuman-ikonsta indicated the issue is not fixed yet.
Jun 15th, 2018 10:56am
GetHuman-ikonsta indicated the issue is not fixed yet.
Jun 22nd, 2018 7:11pm