I received an email from instagram yesterday staing that my password had been changed...

GetHuman-midbayli's customer service issue with Instagram from May 2018

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529 similar
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2 following
Help with my Instagram issue
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Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-midbayli will want to follow the link below to head to their help center. We will check on GetHuman-midbayli later to make sure it's all set or try to help escalate.
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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-midbayli's own words
I received an email from instagram yesterday staing that my password had been changed. My email account is *****@***.com and my name is Jeff Lee. The user name on the account has been changed a few times already but currently it is leif******darron and the persons name is Martina Schaefer. She is already posting lewd pictures. Can you please help me recover my account? *Thanks,*Jeff Lee
GetHuman-midbayli did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-midbayli
May 28th, 2018 - a yr ago
I have an issue with Instagram too
Not resolved
Seen by 15 customers so far
Similar issue to 529 others
2 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-midbayli started working on this issue
May 28th, 2018 2:38pm