I received an email from instagram yesterday staing that my password had been changed...

GetHuman-midbayli's customer service issue with Instagram from May 2018

529 similar
2 following
Help with my Instagram issue
First: share to improve GetHuman-midbayli's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-midbayli's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-midbayli will want to follow the link below to head to their help center. We will check on GetHuman-midbayli later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-midbayli may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-midbayli's own words
I received an email from instagram yesterday staing that my password had been changed. My email account is *****@***.com and my name is Jeff Lee. The user name on the account has been changed a few times already but currently it is leif******darron and the persons name is Martina Schaefer. She is already posting lewd pictures. Can you please help me recover my account? *Thanks,*Jeff Lee
GetHuman-midbayli did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-midbayli fixed the problem
We are waiting for GetHuman-midbayli to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-midbayli fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-midbayli
May 28th, 2018 - a yr ago
I have an issue with Instagram too
Not resolved
Seen by 15 customers so far
Similar issue to 529 others
2 customers following this
Follow this issue to see how it gets fixed
GetHuman-midbayli started working on this issue
May 28th, 2018 2:38pm