I’ve been on my account all day on another phone, once I got home I tried to log into i...
GetHuman-jacobefc's customer service issue with Instagram from May 2018
Help with my Instagram issue
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GetHuman-jacobefc's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jacobefc will want to follow the link below to head to their help center. We will check on GetHuman-jacobefc later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jacobefc may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-jacobefc's own words
I’ve been on my account all day on another phone, once I got home I tried to log into it on my other phone and it brought me an error saying suspicious log in... I then changed the password and logged out of it on my other phone to see if it was too many devices connected and when I tried to log back into it, it then gave me the same error, I don’t have access to the email that created the account and was wondering if I could get some help.
GetHuman-jacobefc did not yet indicate what Instagram should do to make this right.
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