Hello! I know my email and I know my password to my instagram account. When I try to lo...

GetHuman715435's customer service issue with Instagram from May 2018

Help with my Instagram issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman715435's own words
Hello! I know my email and I know my password to my instagram account. When I try to log in, Instagram suspects suspicious activity and wants me to verify with a verification code. However, no code is being sent to my email. It’s been a week now. Please help me out. Would deeply appreciate it. If it helps, I am also using another email, *****@***.com. The email linked to my instagram is *****@***.com
GetHuman715435 did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman715435
May 24th, 2018 - 6 mons ago
I have an issue with Instagram too
Fixed
Seen by 3 customers so far
Similar issue to 542 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman715435 started working on this issue
May 24th 7:28pm
GetHuman715435 indicated the issue is not fixed yet.
May 24th 7:29pm