Because of the new privacy policy, I have to agree with the terms and conditions...

GetHuman-annabl's customer service issue with Instagram from May 2018

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Help with my Instagram issue
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The issue in GetHuman-annabl's own words
Because of the new privacy policy, I have to agree with the terms and conditions (or something likeur that). Everytime I click ons it, Instagram just stops. Ik don't know why, but now my account will be blocked by tomorrow... I know my phone isn't the best one (Samsung Galaxy J*), but it is still weird that it doesn't work. I have tried it on other devices, but there, I didn't getoond a notification that I had to do something about it and I couldn't find it in the menu or in the settings. So I would like to confirm my age or other things, so I can proceed using Instagram.
GetHuman-annabl did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman-annabl
May 23rd, 2018 - 8 mons ago
I have an issue with Instagram too
Seen by 4 customers so far
Similar issue to 256 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-annabl started working on this issue
May 23rd, 2018 8:02pm
GetHuman-annabl confirmed the issue is fixed. Hooray!
May 23rd, 2018 8:02pm