I am not able to login to my Instagram account because it says my password is wrong. I...

GetHuman-amyloves's customer service issue with Instagram from May 2018

Help with my Instagram issue
The issue in GetHuman-amyloves's own words
I am not able to login to my Instagram account because it says my password is wrong. I tried to reset the password but it gives me a reset for my other Instagram account. On the help center it says if this happens you likely have a different email associated with it, but I am sure that I don’t. It’s possible someone has hacked my account and changed my password and email but I’m not sure how to get back in.
GetHuman-amyloves did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-amyloves
May 23rd, 2018 - 6 mons ago
I have an issue with Instagram too
Fixed
Seen by 15 customers so far
Similar issue to 217 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-amyloves started working on this issue
May 23rd 4:24pm
GetHuman-amyloves indicated the issue is not fixed yet.
May 23rd 4:24pm
GetHuman-amyloves indicated the issue is not fixed yet.
May 23rd 9:16pm
GetHuman-amyloves indicated the issue is not fixed yet.
May 24th 2:42am
GetHuman-amyloves indicated the issue is not fixed yet.
May 24th 5:51pm
GetHuman-amyloves indicated the issue is not fixed yet.
May 25th 8:12pm
GetHuman-amyloves indicated the issue is not fixed yet.
May 26th 3:49am
GetHuman-amyloves indicated the issue is not fixed yet.
May 26th 11:18pm