Hello my name is jessica. My sister’s instagram account got hacked today. Whoever it is...

GetHuman-jessieej's customer service issue with Instagram from May 2018

509 similar
0 following
Help with my Instagram issue
First: share to improve GetHuman-jessieej's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Instagram help.
Before contacting them, items GetHuman-jessieej may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jessieej's own words
Hello my name is jessica. My sister’s instagram account got hacked today. Whoever it is changed her email that she has for her instagram and changed her name. She goes to a university and her coaches have her socail media. If anything is posted inappropriately or said she could get in a lot of trouble. She does not want to make a new one cause she has pictures on hers now which are memories. She wants her account back and we need help please.
GetHuman-jessieej did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-jessieej fixed the problem
We are waiting for GetHuman-jessieej to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Instagram email you?
This email address isn't valid
Follow this issue
See how GetHuman-jessieej fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jessieej
May 15th, 2018 - 10 mons ago
I have an issue with Instagram too
Not resolved
Seen by 7 customers so far
Similar issue to 509 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-jessieej started working on this issue
May 15th, 2018 6:57pm