I wake up and I get a notification saying that my password for my account has been chan...

GetHuman-smotew's customer service issue with Instagram from May 2018

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Help with my Instagram issue
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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-smotew's own words
I wake up and I get a notification saying that my password for my account has been changed, I try to log back into it but it locks me out. I went on my friends phone and my account name was changed from @sammotew to @branden*******cole my password and email were also changed. I sent the Instagram support team a photo of me holding up a sign proving that it’s me. The fraud account has all my pictures of me it is just under a different name.
GetHuman-smotew did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman-smotew
May 15th, 2018 - 10 mons ago
I have an issue with Instagram too
Seen by 5 customers so far
Similar issue to 518 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-smotew started working on this issue
May 15th, 2018 4:16pm
GetHuman-smotew confirmed the issue is fixed. Hooray!
May 15th, 2018 6:16pm