INSTAGRAM HAS POOR SUPPORT - DONT USE IF YOU WANT TO GET HACKED
GetHuman661777's Hacked or Disabled Accounts issue with Instagram from May 2018
Help with my Instagram issue
GetHuman661777's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman661777 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman661777 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Instagram has better answers for you: Instagram Help Center
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman661777's own words
Instagram hacked - the user name and tel. no. and email associated with account cannot be logged in. There is anotehr username that is being overwritten over my original username.*Please contact me so that I can further explain how I know this.*There are photos that I want to have control over and not someone else so I just want to delete the account but cannot as I cannot log into it - it is frozen in time on instagram.
GetHuman661777 did not yet indicate what Instagram should do to make this right.
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