my account has been hacked for about * weeks and I’ve been trying to get it back by ema...

GetHuman-boykinsc's Hacked or Disabled Accounts issue with Instagram from April 2018

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Waiting to see what went wrong with our suggestion for how to get Instagram help.
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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-boykinsc's own words
my account has been hacked for about * weeks and I’ve been trying to get it back by emailing Instagram but it has not worked. The person changed the email and password and username and I know the username and I can help you verify it’s my account because the email that I signed up with the account is *****@***.com which I still have access to . I would like to be able to reset the password and get back into my account please thank you.
GetHuman-boykinsc did not yet indicate what Instagram should do to make this right.
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Instagram

Hacked or Disabled Accounts issue
Reported by GetHuman-boykinsc
Apr 28th, 2018 - a yr ago
I have an issue with Instagram too
Not resolved
Seen by 4 customers so far
Similar issue to 77062 others
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Timeline
GetHuman-boykinsc started working on this issue
Apr 28th, 2018 4:07pm