my account has been hacked for about * weeks and I’ve been trying to get it back by ema...

GetHuman-boykinsc's Hacked or Disabled Accounts issue with Instagram from April 2018

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Help with my Instagram issue
Before contacting them, items GetHuman-boykinsc may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Instagram help.
The issue and preferred resolution, in GetHuman-boykinsc's own words:
my account has been hacked for about * weeks and I’ve been trying to get it back by emailing Instagram but it has not worked. The person changed the email and p***word and username and I know the username and I can help you verify it’s my account because the email that I signed up with the account is *****@***.com which I still have access to . I would like to be able to reset the p***word and get back into my account please thank you.
I trust that Instagram will make this right and come up with a resolution that is fair.
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Instagram

Hacked or Disabled Accounts issue
Reported by GetHuman-boykinsc
Apr 28th, 2018 - 3 mons ago
I have an issue with Instagram too
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Seen by 4 customers so far
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Timeline
GetHuman-boykinsc started working on this issue
Apr 28th 4:07pm