My account was hacked and the username changed sometime on **** or ****. I filled out t...
GetHuman-kdibi's Recover Account issue with Instagram from April 2018
Help with my Instagram issue
Did that get it fixed?
Waiting to see if GetHuman-kdibi fixed the issue with our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-kdibi's own words
My account was hacked and the username changed sometime on **** or ****. I filled out the form and was sent a link. I followed the instructions (now twice) and it asks me to reset my password. I did then tried to login but it tells me the username doesn’t exist. No matter if I use my email, phone number or username which is @kathydibiasio. I don’t know what to do bc I am in an endless loop that accomplishes nothing. Very frustrating. I also Seem to have another username @murphydibiasio which is my Facebook name. I had tried to login through Facebook which was obviously a mistake. Please help me recover my account.
GetHuman-kdibi did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-kdibi fixed the problem
We are waiting for GetHuman-kdibi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Instagram customer problems.