My account was hacked and the username changed sometime on **** or ****. I filled out t...

GetHuman-kdibi's Recover Account issue with Instagram from April 2018

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The issue in GetHuman-kdibi's own words
My account was hacked and the username changed sometime on **** or ****. I filled out the form and was sent a link. I followed the instructions (now twice) and it asks me to reset my password. I did then tried to login but it tells me the username doesn’t exist. No matter if I use my email, phone number or username which is @kathydibiasio. I don’t know what to do bc I am in an endless loop that accomplishes nothing. Very frustrating. I also Seem to have another username @murphydibiasio which is my Facebook name. I had tried to login through Facebook which was obviously a mistake. Please help me recover my account.
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Recover Account issue
Reported by GetHuman-kdibi
Apr 25th, 2018 - a yr ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 77121 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-kdibi started working on this issue
Apr 25th, 2018 8:46pm
GetHuman-kdibi indicated the issue is not fixed yet.
Apr 25th, 2018 8:47pm