So the problem starts when I want to login to my account since the day: April ** change...

GetHuman-patricie's Recover Account issue with Instagram from April 2018

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The issue in GetHuman-patricie's own words
So the problem starts when I want to login to my account since the day: April ** change my instagram password because there was an anonymous person who entered my account uploading photos. So I decided to change my password, I entered my computer and I could enter my account perfectly. When I decided to enter my instagram from my cell phone, I started saying something from the bottom:*Sorry , we have a problem with your request
GetHuman-patricie did not yet indicate what Instagram should do to make this right.
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Instagram

Recover Account issue
Reported by GetHuman-patricie
Apr 25th, 2018 - a yr ago
I have an issue with Instagram too
Not resolved
Seen by 3 customers so far
Similar issue to 76080 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-patricie started working on this issue
Apr 25th, 2018 2:30pm
GetHuman-patricie shared this issue with your circles on Google+
Apr 25th, 2018 2:30pm
GetHuman-patricie indicated the issue is not fixed yet.
Apr 25th, 2018 2:32pm