there's nothing in the setting to allow me to enable this feature - use shoppable tag o...

GetHuman611000's Technical Support issue with Instagram from April 2018

Help with my Instagram issue
use shoppable tag on my business account ... there's nothing in the setting to allow me to enable this feature
I'm a social media editor and senior management is on my case because we don't have this feature yet.
for us to be able to use shoppable tagging feature on our business account. thank you
Help with my Instagram issue
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Instagram

Instagram Shoppable Tags
Technical Support issue
Reported by GetHuman611000
Apr 19th, 2018 - 3 mons ago
I have an issue with Instagram too
Not resolved
Seen by 4 customers so far
Similar issue to 6562 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman611000 started working on this issue
Apr 19th 1:01pm
GetHuman611000 indicated the issue is not fixed yet.
Apr 19th 2:14pm
GetHuman611000 indicated the issue is not fixed yet.
Apr 22nd 2:59pm