i have applied for the IKEA FAMILY VISA credit card in June ****. There is a big adver...

GetHuman5183812's Refunds and returns issue with Ikea from August 2020

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Top Tip from another customer
Most items can be refunded but only within 24 hours or 30 days of the purchase. Be sure to have you receipt. You will need to contact support then return the item to them. You should either call, go into the store or email support to process a refund as soon as possible.
The issue in GetHuman5183812's own words
i have applied for the IKEA FAMILY VISA credit card in June ****. There is a big advertising on the temporary paper credit card that mentions about the $** First purchase Discount if I makes purchase of $** or more on Ikea.com the same day of account opening. I followed the instruction and made my first purchase (almost $**) the same day. However, now two months past, I still did not receive this $** discount. *I called Customer Service ***-***-****, they told me to call the credit card company, and when I called the Commenity Bank, they said I have to call the customer service for any reward-related issues. It's very frustrating that they have been bouncing me back and forth.

GetHuman5183812 did not yet indicate what Ikea should do to make this right.

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How Do I Track My Ikea Order?How Do I Track My Order from Ikea?How Do I Let Ikea Know About a Problem with My Order?How Do I Cancel an Order with Ikea?How do I return something for a refund to Ikea?
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Ikea

Refunds and returns issue
Reported by GetHuman5183812
Aug 20th, 2020 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 11555 others
0 customers following this
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Timeline

GetHuman5183812 started working on this issue
Aug 20th 9:38pm
GetHuman5183812 indicated the issue is not fixed yet.
Aug 21st 6:23am
GetHuman5183812 indicated the issue is not fixed yet.
Aug 21st 6:24am
GetHuman5183812 indicated the issue is not fixed yet.
Aug 22nd 9:59pm

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