What is Ikea's return policy?

Asked 6 months ago
Ikea's return policy allows customers to return unused and unopened products within 365 days of purchase, accompanied by a valid receipt or proof of purchase. If the product is deemed to be in good condition, customers can receive a full refund using the original form of payment. However, if the product is opened or used, a refund may still be granted but at a reduced amount. Additionally, for larger items like furniture and appliances, Ikea offers a Pick-up and Order (PICK-UP) service, which allows customers to return or exchange these items within 14 days of purchase. To facilitate returns, customers are advised to bring the product and all its components along with the original packaging. Certain exceptions and exclusions may apply, so it's recommended to consult Ikea's return policy on their website or contact their customer service for further assistance.
Answered Nov 1, 2023

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