I am completely frustrated with Ikea. They took my order, charged my card and did not...

GetHuman-riedfam's Problem With an Order issue with Ikea from July 2020

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The issue in GetHuman-riedfam's own words
I am completely frustrated with Ikea. They took my order, charged my card and did not notify me that the order was on backordered. I tried unsuccessfully to get a hold of customer service and no help. I finally got through and they told me the order was back ordered. I want to cancel my item and they transferred me once again to another department - that kept getting disconnected. I tried to cancel this order on line and kept getting an error. I tried once again to call customer service and can*t get through. I want this item cancelled and I put a hold on the transaction with my credit card. There should be no restocking fee, because the item isn*t even in your warehouse.

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How Do I Track My Ikea Order?How Do I Track My Order from Ikea?How Do I Let Ikea Know About a Problem with My Order?How Do I Cancel an Order with Ikea?How do I return something for a refund to Ikea?
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Ikea

Problem With an Order issue
Reported by GetHuman-riedfam
Jul 11th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 8488 others
0 customers following this

Timeline

GetHuman-riedfam started working on this issue
Jul 11th 2:40pm