I am completely frustrated with Ikea. They took my order, charged my card and did not...

GetHuman-riedfam's Problem With an Order issue with Ikea from July 2020

Help with my Ikea issue
First: share to improve GetHuman-riedfam's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-riedfam may need:
Account name, Account email, Account phone number, Account address, and Order number
The issue in GetHuman-riedfam's own words
I am completely frustrated with Ikea. They took my order, charged my card and did not notify me that the order was on backordered. I tried unsuccessfully to get a hold of customer service and no help. I finally got through and they told me the order was back ordered. I want to cancel my item and they transferred me once again to another department - that kept getting disconnected. I tried to cancel this order on line and kept getting an error. I tried once again to call customer service and can*t get through. I want this item cancelled and I put a hold on the transaction with my credit card. There should be no restocking fee, because the item isn*t even in your warehouse.

GetHuman-riedfam did not yet indicate what Ikea should do to make this right.

How GetHuman-riedfam fixed the problem

We are waiting for GetHuman-riedfam to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Ikea customer problems.
How Do I Track My Ikea Order?How Do I Track My Order from Ikea?How Do I Let Ikea Know About a Problem with My Order?How Do I Cancel an Order with Ikea?How do I return something for a refund to Ikea?
Do you have a customer issue as well?
We can help you get Ikea's attention and get better help faster. Tap below to get started.
Having Ikea issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Problem With an Order issue
Reported by GetHuman-riedfam
Jul 11th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 8488 others
0 customers following this


GetHuman-riedfam started working on this issue
Jul 11th 2:40pm