My brother ordered * items like * weeks ago, and on the first delivery was missing * i...

GetHuman-deea_pin's Refunds and returns issue with Ikea from March 2019

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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-deea_pin's own words
My brother ordered * items like * weeks ago, and on the first delivery was missing * item (chest drawers), and they sent us the missing item after * week, but we paid all the assembly service from the beginning but because of the missing item, we paid again to arrange the second assembly. I spoke with someone from customer service and she told me , we will receive the money back but nothing happend, we sent already * emails. Please contact me on the below address to can send you back the invoice! Thank you
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Ikea

Refunds and returns issue
Reported by GetHuman-deea_pin
Mar 28th, 2019 - 22d ago
I have an issue with Ikea too
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Seen by 5 customers so far
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Timeline
GetHuman-deea_pin started working on this issue
Mar 28th 12:18pm
GetHuman-deea_pin confirmed the issue is fixed. Hooray!
Apr 3rd 1:13pm
GetHuman-deea_pin confirmed the issue is fixed. Hooray!
Apr 4th 8:19am