We bought the dark grey chest of drawers (***.***.**) ***** which came in three boxes...

GetHuman-jlawklaw's customer service issue with Ikea from January 2019

Help with my Ikea issue
The issue in GetHuman-jlawklaw's own words
Return one of the boxes which was the wrong color. ... We bought the dark grey chest of drawers (***.***.**) ***** which came in three boxes. * of the boxes were in the dark grey color which we ordered. But ONE box, the one containing the top and sides of the dresser were in the brown black color. We would like to bring those * pieces back and exchange them for the dark grey pieces. We still have all three boxes but don't know which box (*,*, or *)contained those * pieces. We want to make sure we get the right colored pieces for the top and sides of the dresser.
I want to exchange one of the boxes
the customer service line
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Ikea

Hemnes ***.***.**) *****
Customer service issue
Reported by GetHuman-jlawklaw
Jan 16th, 2019 - 9 mons ago
I have an issue with Ikea too
Fixed
Seen by 13 customers so far
Similar issue to 9867 others
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Timeline
GetHuman-jlawklaw started working on this issue
Jan 16th 7:03pm
GetHuman-jlawklaw confirmed the issue is fixed. Hooray!
Jan 16th 7:11pm