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Account name, Account email, Account phone number, Account address, and Order number
The issue in GetHuman1970045's own words
I'm checking up on a return order. We returned a mattress at the San Diego Ikea store late December, and scheduled a pick up for the mattress (through Ikea). When we placed the return order in the store, and scheduled the pick up, we were told that we should expect a gift card with store credit for the refund amount (almost $*,***) in the mail within * weeks of the pick up. The mattress was picked up by Ikea on *****, but we are still waiting for the refund.
GetHuman1970045 did not yet indicate what Ikea should do to make this right.
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