Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1957701 may need:
Account name, Account email, Account phone number, Account address, and Order number
The issue in GetHuman1957701's own words
I’ve Purchased an Alex desk (***-***-**) two days ago at Cost Mesa store. In the process of assembly, I have realized that one part is misplaced. It should be a mirror image part instead of the same one. (See page number * on the instruction.) The side of the desk should be a mirror*symmetrical one, but my package contained the same one. Please call me and let me know what step I should take. The US customer service number (*-***-***-****) keeps hanging up on me saying “due to incremental weather....” PLEASE CALL ME.
GetHuman1957701 did not yet indicate what Ikea should do to make this right.
I have an issue with Ikea too
How GetHuman1957701 fixed the problem
We are waiting for GetHuman1957701 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Ikea customer problems.