I’ve Purchased an Alex desk (***-***-**) two days ago at Cost Mesa store. In the proces...

GetHuman1957701's customer service issue with Ikea from January 2019

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The issue in GetHuman1957701's own words
I’ve Purchased an Alex desk (***-***-**) two days ago at Cost Mesa store. In the process of assembly, I have realized that one part is misplaced. It should be a mirror image part instead of the same one. (See page number * on the instruction.) The side of the desk should be a mirror*symmetrical one, but my package contained the same one. Please call me and let me know what step I should take. The US customer service number (*-***-***-****) keeps hanging up on me saying “due to incremental weather....” PLEASE CALL ME.
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Customer service issue
Reported by GetHuman1957701
Jan 13th, 2019 - 9 mons ago
I have an issue with Ikea too
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Seen by 6 customers so far
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GetHuman1957701 started working on this issue
Jan 13th 8:42pm