Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1628257 may need:
Account name, Account email, Account phone number, Account address, and Order number
The issue in GetHuman1628257's own words
Part of order ********** was damaged in transit and routed back to IKEA by the shipper. I have called repeatedly to see about processing a replacement order for the pieces in the damaged parcel. The most recent attempt to process a replacement order, **********, was to have included a SEKTION wall cabinet with kallarp door, but it only includes the frame and nothing else. The SEKTION drawer on this order is correct and goes with the base cabinet that has already been delivered from the original order.
GetHuman1628257 did not yet indicate what Ikea should do to make this right.
I have an issue with Ikea too
How GetHuman1628257 fixed the problem
We are waiting for GetHuman1628257 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.