Purchased a godfjord king bed and all necessary harware including bjorli legs. Assembl...

GetHuman1046525's customer service issue with Ikea from August 2018

Help with my Ikea issue
The issue in GetHuman1046525's own words
Purchased a godfjord king bed and all necessary harware including bjorli legs. Assembled the bed and the metal corner holding the one of the legs on snapped on the very first night the bed was used.**I could send a picture showing the defective part.**Telephone customer service was a ** minute wait yesterday. I have filled out * email complaint forms and for some reason they do not send. Online chat wait said it was over *** minute wait. I have even tried to reach the store manger where I purchased the bed but it is impossible to get through. Please, can someone help me????
GetHuman1046525 did not yet indicate what Ikea should do to make this right.
I have an issue with Ikea too
How GetHuman1046525 fixed the problem
We are waiting for GetHuman1046525 to fix the problem and share the solution with the rest of us customers.
Please help with my Ikea issue
Do you have a customer issue as well?
We can help you get Ikea's attention and get better help faster. Tap below to get started.
Having Ikea issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Ikea email you?
This email address isn't valid

Ikea

Customer service issue
Reported by GetHuman1046525
Aug 28th, 2018 - 3 mons ago
I have an issue with Ikea too
Fixed
Seen by 5 customers so far
Similar issue to 6573 others
0 customers following this
Items needed
Account name
Account email
Account phone number
Account address
Order number
Timeline
GetHuman1046525 started working on this issue
Aug 28th 2:49pm
GetHuman1046525 indicated the issue is not fixed yet.
Aug 29th 4:30pm
GetHuman1046525 indicated the issue is not fixed yet.
Aug 29th 4:35pm