Order ********** placed on or about August * and a confirmation of being shipped from...

GetHuman1045779's customer service issue with Ikea from August 2018

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The issue in GetHuman1045779's own words
Order ********** placed on or about August * and a confirmation of being shipped from IKEA on August *, has still not arrived as of the *-**.* I received a call from XPO logistics ( delivery*transportation company) on *-** with delivery instructions for *-** between *-*pm. Called XPO logistics on *** at * PM, they indicated their system shows they have no receipt from IKEA for the merchandise. * My credit card was charged for the merchandise on or about August *. I am formally requesting a full refund plus interest on the charge. Please email me the details of your resolution.
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Ikea

Customer service issue
Reported by GetHuman1045779
Aug 28th, 2018 - 4 mons ago
I have an issue with Ikea too
Fixed
Seen by 4 customers so far
Similar issue to 6557 others
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Timeline
GetHuman1045779 started working on this issue
Aug 28th 11:32am
GetHuman1045779 indicated the issue is not fixed yet.
Aug 28th 12:44pm