I placed an online order one month ago and was told delivery was estimated *******. I h...

GetHuman969162's customer service issue with Ikea from August 2018

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The issue in GetHuman969162's own words
I placed an online order one month ago and was told delivery was estimated *******. I have heard nothing from ikea since and when I try to track the order online, it says it shipped ****. I called XPO, ikeas local delivery company and they told me they don’t have the product yet. I need to know why my purchase hasn’t been delivered. My credit card was charged when I placed the order. I have emailed and called ikea at least ** times and I can never get through or a response from anyone. Order **********
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Ikea

Customer service issue
Reported by GetHuman969162
Aug 9th, 2018 - 7 mons ago
I have an issue with Ikea too
Fixed
Seen by 4 customers so far
Similar issue to 5074 others
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Timeline
GetHuman969162 started working on this issue
Aug 9th, 2018 1:17am
GetHuman969162 indicated the issue is not fixed yet.
Aug 9th, 2018 1:20am