I talked with someone on the phone a week ago on July ** about my issue, but I have not...

GetHuman924099's customer service issue with Ikea from July 2018

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The issue in GetHuman924099's own words
I talked with someone on the phone a week ago on July ** about my issue, but I have not gotten any updates. I order the Malm * drawer dresser that was delivered to my home on July **. When I started building the dresser, I noticed that the entire first box was missing and it was not delivered to my house. I was able to build the drawers, but I was unable to build the part of the dresser that the drawers go into. I was told that this box was going to be sent to me, but I have yet to receive an email update or phone call. I paid for a full dresser and I expect to receive all of the parts.
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Ikea

Customer service issue
Reported by GetHuman924099
Jul 27th, 2018 - 10 mons ago
I have an issue with Ikea too
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Seen by 2 customers so far
Similar issue to 3902 others
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Timeline
GetHuman924099 started working on this issue
Jul 27th, 2018 10:42pm