Wrong merchandise delivered ordered two lanterns recd two white throws unable to hold...

GetHuman758473's customer service issue with Ikea from June 2018

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The issue and preferred resolution, in GetHuman758473's own words:
Wrong merchandise delivered ordered two lanterns recd two white throws unable to hold on phone for *** minutes to speak with a customer service rep meanwhile I paid for two lanterns
Hold time on telephone ridiculous
Sending correct merchandise and paid return postage in order that I may return the throws sent to me by mistake
Will no longer order online
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IKEA ****pped the wrong shelves. We ordered Ekby Bjarnum brackets and shelves and they...IKEA sent the wrong sofa cover for the sectional I purchased
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Ikea

Customer service issue
Reported by GetHuman758473
Jun 7th, 2018 - 19d ago
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GetHuman758473 started working on this issue
Jun 7th 1:29am