Delivery service cannot locate my order

GetHuman738398's customer service issue with Ikea from June 2018

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The issue in GetHuman738398's own words
The problem: Delivery service cannot locate my order
GetHuman738398 did not yet indicate what Ikea should do to make this right.
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Ikea

Customer service issue
Reported by GetHuman738398
Jun 1st, 2018 - 6 mons ago
I have an issue with Ikea too
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Seen by 2 customers so far
Similar issue to 308 others
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Timeline
GetHuman738398 started working on this issue
Jun 1st 2:19pm