one of the items I ordered was missing from my shipment and a replacement still hasn't...

GetHuman605593's customer service issue with Ikea from April 2018

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The issue in GetHuman605593's own words
The problem: one of the items I ordered was missing from my shipment and a replacement still hasn't shipped
this was intended as a birthday gift for my som
refund the cost of the swing or send it.
I have an issue with Ikea too
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Ikea

online ordering
Customer service issue
Reported by GetHuman605593
Apr 20th, 2018 - 8 mons ago
I have an issue with Ikea too
Not resolved
Seen by 5 customers so far
Similar issue to 9355 others
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Timeline
GetHuman605593 started working on this issue
Apr 20th 11:38pm