Replace a defective item - It arrived broken

GetHuman605482's customer service issue with Ikea from April 2018

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Help with my Ikea issue
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Account name, Account email, Account phone number, Account address, and Order number
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The issue and preferred resolution, in GetHuman605482's own words:
Replace a defective item
It arrived broken
Sending me a replacement
Help with my Ikea issue
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Ikea

***embling
Customer service issue
Reported by GetHuman605482
Apr 17th, 2018 - 3 mons ago
I have an issue with Ikea too
Not resolved
Seen by 3 customers so far
Similar issue to 3596 others
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Timeline
GetHuman605482 started working on this issue
Apr 17th 8:53pm