This is Linda McClain, I called last week to cancel a watch live service on my account...
GetHuman-mcclalk's Dispute a Charge issue with Hulu from November 2020
Help with my Hulu issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-mcclalk's own words
This is Linda McClain, I called last week to cancel a watch live service on my account. I was told that I would be credited for $**.** which I was on November **. Then that same day $**.** was charged to my account. I called on Saturday and spoke to a representative and he said that he could only see where I was credited the **.** and not charged the $**.** and that I should contact my credit union today to see about getting it resolved. I called my credit union this morning and they said that since you already took the money out that Hulu would need to be the one to credit the money back to me. The transactions are the following:*************-**** for the $**.** credit*************-**** for the $**.** charge to my account both on November **, ****. Please call me at ***-***-**** to let me know that this has been resolved as many of the external emails goes to my clutter account.
GetHuman-mcclalk did not yet indicate what Hulu should do to make this right.
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How GetHuman-mcclalk fixed the problem
Contacted Hulu Customer Services directly.
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Hulu
Dispute a Charge issue
Reported by GetHuman-mcclalk
Nov 16th, 2020 - 5 months ago
I have an issue with Hulu too
Fixed
Seen by 8 customers so far
Similar issue to 10160 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Email address on the account
Phone number on the account
Timeline
GetHuman-mcclalk started working on this issue
Nov 16th, 2020 3:33pm
GetHuman-mcclalk indicated the issue is not fixed yet.
Nov 16th, 2020 7:43pm
GetHuman-mcclalk indicated the issue is not fixed yet.
Nov 16th, 2020 7:44pm
GetHuman-mcclalk indicated the issue is not fixed yet.
Nov 16th, 2020 7:45pm
GetHuman-mcclalk confirmed the issue is fixed. Hooray!
Nov 16th, 2020 8:00pm
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