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Before contacting them, items GetHuman-kyleedc may need:
Account holder name, Account number, Billing address, Last 4 digits of Social Security number, Email address on the account, and Phone number on the account
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-kyleedc's own words
I signed up for a free trial of Live TV with Hulu. I haven't had hulu in a long time. Immediately after signing up I was charged for the trial. I spoke with someone via the hulu chat, Angelo M (not sure on the last initial) he said he would look into finding a refund*promotion. We got disconnected. I'm unable to connect with someone now. I cancelled moving forward because this is super frustrating. Apparently its ONLY for NEW members and members who have been inactive for ** MONTHS. i have been inactive for **. NO WHERE during the process did it say anything about it. Im extremely frustrated and feel like HULU wasn't upfront about charges.
GetHuman-kyleedc did not yet indicate what Hulu should do to make this right.
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