THey keep telling me my location has changed and now won't let me in. I can watch on my...

GetHuman4855463's Streaming or Download Trouble issue with Hulu from May 2020

Help with my Hulu issue
The issue in GetHuman4855463's own words
THey keep telling me my location has changed and now won't let me in. I can watch on my computer but not on my tv. Have changed passwords and still won't let me log in for tv. Wants me to activate the account. Have gone to my account as they say to change home setting but there is no option I see to do that. No chat or live person seems to be available.

GetHuman4855463 did not yet indicate what Hulu should do to make this right.

How GetHuman4855463 fixed the problem
Finally got ahold of a real person on the *-***-***-**** without a very long wait. The first time I called was told there would be a ** minute wait and I couldn't hold that long. Not sure why Hulu decided I was out of the house so often and no explanation for that reasoning. However was walked thru all the steps and got it reset with the assistance of the very patient people that helped and once againit is working as it should.
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Hulu

Streaming or Download Trouble issue
Reported by GetHuman4855463
May 22nd, 2020 - 3 years ago
Fixed
GetHuman4855463 shared how to fix
Seen by 7 customers so far
Similar issue to 10515 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Email address on the account
Phone number on the account

Timeline

GetHuman4855463 started working on this issue
May 22nd, 2020 1:26am
GetHuman4855463 shared this issue with friends on Facebook
May 22nd, 2020 1:28am
GetHuman4855463 confirmed the issue is fixed. Hooray!
May 22nd, 2020 6:20am
GetHuman4855463 confirmed the issue is fixed. Hooray!
May 30th, 2020 3:30am

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