I pay for Hulu monthly and tried the recovery from my payment method but it’s pulling u...

GetHuman4124115's Account Access issue with Hulu from December 2019

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Before contacting them, items GetHuman4124115 may need:
Account holder name, Account number, Billing address, Last 4 digits of Social Security number, Email address on the account, and Phone number on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4124115's own words
I pay for Hulu monthly and tried the recovery from my payment method but it’s pulling up the wrong email. The email it pulls up says I need to resubscribe. It’s an active account on my phone and I’m trying to log in on a new tv.

GetHuman4124115 did not yet indicate what Hulu should do to make this right.

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Hulu

Account Access issue
Reported by GetHuman4124115
Dec 19th, 2019 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 9344 others
0 customers following this

Timeline

GetHuman4124115 started working on this issue
Dec 19th, 2019 8:28pm
GetHuman4124115 indicated the issue is not fixed yet.
Dec 20th, 2019 9:38am
GetHuman4124115 indicated the issue is not fixed yet.
Dec 22nd, 2019 9:53pm

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