I have to change my email before I can enter my new payment method.

GetHuman-smeb's customer service issue with Hulu from October 2019

Help with my Hulu issue
The issue in GetHuman-smeb's own words
Change my email*Change my method of payment ... I have to change my email*I have to change my payment method*My service has been turned off. I cannot log in because my email has changed**Please contact me! I've been calling all weekend & cannot get through to a person.
It is extremely difficult to call Hulu!!! I have been trying for * days! It should not be this difficult to reach a customer service person!
I cannot log in to hulu with my new email. If I enter the old email, I will not receive it!!
I have been a customer off and on for several years
phone, on-line
How GetHuman-smeb fixed the problem
It is not fixed!!! Extremely frustrating!!! I do not want to cancel, but if reaching customer service is this difficult what other option do I have?
Do you have a customer issue as well?
We can help you get Hulu's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Hulu issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-smeb
Oct 28th, 2019 - 2 years ago
GetHuman-smeb shared how to fix
Seen by 4 customers so far
Similar issue to 50161 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Email address on the account
Phone number on the account


GetHuman-smeb started working on this issue
Oct 28th, 2019 3:07pm
GetHuman-smeb confirmed the issue is fixed. Hooray!
Oct 28th, 2019 3:07pm

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies