Hulu says I need to update my payment information through Amazon. I have done that and...

GetHuman-efurdkai's customer service issue with Hulu from February 2019

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The issue in GetHuman-efurdkai's own words
Hulu says I need to update my payment information through Amazon. I have done that and money is in my account. When I try to re-charge my card it still says that it won’t work. I’ve tried calling several times and nobody has answered. Also I am subscribe to stars but I have never subscribe to that channel and never use it I would like to be unsubscribe from the STARZ channel and also would like to watch Hulu since I have a subscription. Anybody could please help out that would be awesome since it seems like nobody else can. Don’t know why this is so difficult.
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Hulu

Customer service issue
Reported by GetHuman-efurdkai
Feb 28th, 2019 - 3 mons ago
I have an issue with Hulu too
Fixed
Seen by 21 customers so far
Similar issue to 37205 others
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Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Email address on the account
Phone number on the account
Timeline
GetHuman-efurdkai started working on this issue
Feb 28th 1:18am
GetHuman-efurdkai indicated the issue is not fixed yet.
Mar 1st 10:38pm
GetHuman-efurdkai indicated the issue is not fixed yet.
Mar 2nd 10:28pm