Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-sconde may need:
Account holder name, Account number, Billing address, Last 4 digits of Social Security number, Email address on the account, and Phone number on the account
Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-sconde's own words
Used to have Hulu. Upgraded to Hulu with Live TV (no commercials plan). Shows like Fixer Upper used to have no commercials with regular Hulu. Now, with upgrade to Live TV no commercials, I am seeing LOTS of commercials throughout the show. Other shows as well. **I understand commercials during live TV, but why when I’m streaming old shows that used to carry no commercials? Probably will head back to regular Hulu to avoid frustration. **Any help or advice would be appreciated. Thank you.
GetHuman-sconde did not yet indicate what Hulu should do to make this right.
I have an issue with Hulu too
How GetHuman-sconde fixed the problem
We are waiting for GetHuman-sconde to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.