I paid **.** yesterday for no commercials on my account and have screenshot proof sayin...

GetHuman1540717's customer service issue with Hulu from November 2018

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The issue in GetHuman1540717's own words
I paid **.** yesterday for no commercials on my account and have screenshot proof saying I have Hulu until December **th but the customer service person I just spoke to on a chat is saying that isn’t so. I paid my money and can log in and watch tv on my phone but not my PlayStation. I use my account for my daughter and this is all we have. I need answers ASAP. I can also send a picture of the proof saying I paid.
GetHuman1540717 did not yet indicate what Hulu should do to make this right.
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Hulu

Customer service issue
Reported by GetHuman1540717
Nov 11th, 2018 - 4 mons ago
I have an issue with Hulu too
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Seen by 3 customers so far
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Timeline
GetHuman1540717 started working on this issue
Nov 11th, 2018 5:27pm