Chatted via hulu app to change my plan back to basic plan and was still charged...

GetHuman-thastin's customer service issue with Hulu from October 2018

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The issue in GetHuman-thastin's own words
Chatted via hulu app to change my plan back to basic plan and was still charged **.**. I would like to ensure this change is made.
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Hulu

Customer service issue
Reported by GetHuman-thastin
Oct 13th, 2018 - a yr ago
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Seen by 4 customers so far
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Timeline
GetHuman-thastin started working on this issue
Oct 13th, 2018 5:17pm